• Privacy and Cookie Policy

    This privacy policy sets out how we at OnOff Print & Design use and protect any information that you give us while using this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. For your convenience, we have provided a date below of when this privacy policy was changed last.

    Last edited on: 21 May 2018


    Privacy

    What we collect

    Purpose/Activity Data collected Lawful basis for processing
    Regarding your account with us Name, email address, phone number, addresses, purchase history, and usage data Performance of a contract with you
    Your consent
    Processing your order Name, email address, phone number, billing and shipping address, IP address, payment details, time and date of order, and products ordered Performance of a contract with you
    Necessary for our legitimate interests
    Managing our relationship with you Name, email address, phone number, addresses, purchase history, usage data, marketing and communications preference data Performance of a contract with you
    Necessary to comply with a legal obligation
    Necessary for our legitimate interests
    Giving you product recommendations Name, email address, phone number, addresses, purchase history, usage data, marketing and communications preference data Your consent
    Gathering data analytics from our website Technical and usage data Necessary for our legitimate interests

    For a list of what cookies we collect, please see the List of cookies we collect section.


    What we do with the information we gather

    We require this information to understand your needs, fulfil orders, and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • If you have signed up to our newsletter, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


    Controlling your personal information

    In accordance with the recent EU GDPR laws, you may request for us to provide you with a list of the information we have on you, to export your data to another service in accordance to your wishes, or delete your data upon your request. To do any of these, please email us at info@onoffprint.co.uk.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen by signing up to our newsletters.

    If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



    Cookies

    What are cookies?

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


    How we use cookies

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


    How we use Google Analytics

    We use Google Analytics to collect information about visitor behaviour on our website, however we do not collect or store your personal information in this respect (e.g. your name, email or address) so this information cannot be used to identify who you are. Your IP address is anonymised before being sent to Google Analytics.


    How to control cookies

    You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


    List of cookies we collect

    The table below lists the cookies we collect and what information they store.

    Cookie Name Information
    user_allowed_save_cookie Indicates whether a customer allowed to use cookies.
    _ga, _gid, _gat Cookies set by Google Analytics.
    form_key Stores randomly generated key used to prevent forged requests.
    PHPSESSID Your session ID on the server.
    persistent_session_id Links uploaded images to the right session.
    guest-view Allows guests to view and edit their orders.
    store The store view or language you have selected.
    mage-messages Messages from the site, such as confirmation after adding products to the cart, etc.
    persistent_shopping_cart A link to information about your cart and viewing history.
    stf Information on products you have emailed to friends.
    product_data_storage Information on your viewing history.
    recently_viewed_product Information on your viewing history.
    recently_viewed_product_previous Information on your viewing history.
    recently_compared_product Information on your viewing history.
    recently_compared_product_previous Information on your viewing history.
    mage-translation-storage Facilitates translation of content to other languages.
    mage-translation-file-version Facilitates translation of content to other languages.
    mage-cache-sessid Facilitates caching of content on the browser to make pages load faster.
    mage-cache-storage Facilitates caching of content on the browser to make pages load faster.
    mage-cache-storage-section-invalidation Facilitates caching of content on the browser to make pages load faster.
    mage-cache-timeout Facilitates caching of content on the browser to make pages load faster.
    section_data_ids Facilitates caching of content on the browser to make pages load faster.
    private_content_version Facilitates caching of content on the browser to make pages load faster.
    X-Magento-Vary Facilitates caching of content on the browser to make pages load faster.